The Top Ways That AI Can Enhance Your Start-Up Organisation

When you think of AI, you probably imagine a robot waiter or a mechanical dog like the one in Black Mirror.

However, AI is more than just robots; it is, in fact, a vital component to many businesses and, when used correctly, it can drive start-ups towards future prosperity.

As many as 90% of start-ups fail within just a few months of launching, and thanks to the Coronavirus, this number is set to rise over the coming months.

Therefore, entrepreneurial leaders who manage a start-up business need to optimise their company to ensure that their organisation remains viable despite the challenges that it might face.

AI and software solutions could be the perfect option for companies to save themselves money and improve their offerings, but with so many options out there to choose from, it can be tough to find the solutions that are right for your business.

To learn more about the AI solutions available currently and how you can use them to your business’s advantage, check out our list below.

Responding To Customers Digitally

Customer service is a vital part of any business, but it’s also incredibly time-consuming. One time-saving solution is to use chatbots and other AI solutions to automatically respond to basic queries. For more in-depth discussions, a human support team is required, but AI customer service solutions can save them time and reduce the cost that you have to pay to give your clients the support that they expect from your start-up.

Optimising Your Call Centre

It’s not just online communication that AI can optimise- these solutions can also help you to save time on your phone calls. If you’re running a call centre, then these software products are particularly valuable, as they could potentially save you hundreds of man-hours per month. Automated options can provide basic information to callers and offer them options to ensure that they reach the correct department. They can also let them know how long the wait will be to speak to an operative, and when the line will be less busy so that they can make an informed decision about whether or not to remain on the line.

Reducing Manual Data Evaluation

Many organisations, such as insurance firms, have a lot of data to sort through when completing tasks such as policy underwriting. As this article by Artificial shows, AI for commercial insurance underwriting is an ever-growing market, saving businesses throughout the insurance market time and reducing the possibility of errors. Even businesses outside of the insurance space can use AI solutions to evaluate data and create reports quickly, cheaply and efficiently.

Automating Manufacturing Processes

Manual manufacturing is now a thing of the past, thanks to AI solutions. AI is particularly useful for SMEs and growing start-ups, as it saves you hiring expensive team members and spending hours training them in your business’s process. All you need to do is give the solution it’s instructions, and then watch as it gets to work. You will still need to monitor quality, and use human labour to undertake some difficult tasks that the software cannot cope with, but you will save a lot of money in the long-term.

Creating A Seamless Customer Experience

Customer expectations are constantly rising, but small businesses and start-ups often struggle to meet rising demands. CRM solutions are innovative, AI-backed platforms that can optimise your company’s customer service and communications, meaning that you always offer a smooth customer experience from the moment they express an interest through to the completion of their order. They can also help you to gather data and understand buying habits, cross-sell, up-sell and much more.

Making Writing Quicker And Easier

Writing, whether it’s a blog post, a client report, an email newsletter or anything else can be an arduous task that you just don’t have the time to complete. AI can save you time thanks to the innovative voice to text solutions on the market. These software products have improved over the years. As such, they can accurately transcribe your words and turn them into a written document that you can quickly edit and turn it into the written content that your business needs.

Helping You To Edit Your Content Instantly

As well as saving you time on your writing, AI solutions can help you edit and proofread your work. AI-based tools like Grammarly can show you the errors in your work and allow you, in one quick click, to amend them. They can also offer suggestions to make your content more readable and engaging for readers, so that your articles, emails, blog posts and more all achieve their purpose and benefit your start-up.

When using AI to optimise your start-up business, you need to make sure that you don’t forget the value of human interaction. Learn to perfectly combine AI solutions and human customer service to create the perfect company that will stand the test of time.

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